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Job Posting: Desk Assistant 

Employer: Office of Student Engagement, East Texas A&M University 

Location: Commerce, Texas 

  

Starting at Minimum Wage: $10 hour 

Hours: Up to 19 hours per week 

Position Type: Work Study Only

Required: Application and Interview; GPA: Minimum 2.0 Semester and Cumulative; Good Standing w/University 

Description: Desk Assistants for the office of Student Engagement are the friendly faces that welcome and assist guests of the Student Engagement Suite and Student Involvement Center. They play a pivotal role in creating a warm and inviting atmosphere, offering information about the events, programs and resources the office of Student Engagement provides. 

Specific responsibilities can include: 

Perform highest level of customer service to visitors. 

Answer phone, provide information to visitors. 

Assist department staff with projects. 

Complete campus errands for department staff. 

Distribute incoming mail/packages; ensure outgoing mail is picked up. 

Complete University-assigned training within a week of assignment. 

Abide by department policies regarding duties, attendance, and dress code. 

Fulfill other duties as assigned. 

Qualities and Skills Preferred: 

Positive attitude 

Excellent customer service 

Punctuality 

Dedication 

Good verbal and written communication 

Proficiency in Microsoft Word, Excel, Outlook and TEAMS

Campus involvement and leadership experience 

Expectations & Outcomes 

In addition to the responsibilities outlined above, the Desk Assistants will be expected to: 

Regularly communicate and attend meetings with the OSE staff 

Serve as a positive role model for students 

Abide by professional standards and ethics 

Develop credible, working relationships with a various set of stakeholders 

Be flexible, open-minded, and maintain a positive attitude 

 

Compensation: 

Desk Assistants for the Office of Student Engagement is a 9-month, 19-hours-per-week position between the hours of 8am and 8 pm. Starting pay is $10 per hour and pay is bi-weekly.  This is a WORK STUDY ONLY position. 

Requirements & Qualifications: 

Only full-time WORK STUDY APPROVED students at East Texas A&M University are eligible for this position. Please include the following application materials as required. 

Application: 

Interested applicants should submit: 

Copy of Work-study permit 

Cover letter 

Resume 

List of three references 

Class Schedule 

  

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